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Feb 19 2010

LinkedIn for B2B Sales Enablement, Engagement and Prospecting

Kyle Flaherty

Linkedin in is a powerful tool for B2B sales enablement, engagement and prospecting. This is a presentation given to our global sales force at BreakingPoint on how to use the capabilities of LinkedIn to move from being an online resume to online resource.


Jan 12 2010

The Case of the New Computer

Kyle Flaherty

Last night it finally happened, the Dell Inspirion that I had been using for the past six years (not to mention three house moves) gave up the fight. First off, this was a solid computer. Used for nearly every facet of my life during the past six years including:

  • Partitioned web server when I started my own consulting business in 2004.
  • File server for 100+ GB of pictures, music and video, including a huge growth in files with the births of two sons (‘06 and ‘08).
  • Accounting system for the entire family.
  • Gaming system before I bought a Wii. My wife and I spent many an hour playing Civilization I, II and III on this piece of hardware.
  • Home office computer part deux when my wife started to work from home after our move to Austin.
  • Learning platform as I played around with education myself on the innards of computers, programming, HTML/CSS and networking.

Alas, all good things come to an end. The research towards a new computer begins today, but I’m looking for suggestions from all of you, who know me fairly well at this point. Tell me what computer would work best for my family, here are some critical points:

  1. I use a MacBook Pro for work and love it.
  2. My wife has a separate Dell for work now and she loves it.
  3. We need a central computer in the house to serve as a primary system to hold all of pictures, videos and music for networking throughout the house.
  4. The computer does not necessarily need any “Office” applications.
  5. I need the computer to be partially partitioned as a web server to host my blogs, including this one and several family blogs.
  6. I would like to start doing the family video editing on the home computer, whereas today I use FinalCut on my 15″ MacBook Pro.

What say you loyal reader?


Jan 8 2010

Building Habits Is Key for B2B Lead Generation and Cultivation

Kyle Flaherty

What is the one habit you can’t kick? You have one; at LEAST one. Want to know one of mine? I have to drink two cups of coffee in the morning and then one diet Coke with lunch and then one more coffee at 4pm. There you go, I’ve included a habit with my obsessive compulsive disorder. Habits come in a variety of flavors, ranging from innocent to life-threatening.

Habits are often placed in a negative light, and in most cases rightfully so. Yet as a B2B marketer one of your goals is to create habit-forming campaigns in order to lead generation and cultivation. Why do you use drip email? Why do you execute webcasts on a monthly basis? Why are advertising buys predicated on daily, weekly or monthly runs? The list goes on and on, but ultimately you should be planning out your activities so that you can take advantage of the natural habit behaviors of humans, which I assume your customers are ultimately, until the robots take over.

The first time I came across this concept was after reading Habit: The 95% of Behavior Marketers Ignore, a terrific look at how marketers ignore this natural human instinct. Using habit-based marketing techniques is more than simply throwing out materials on a regular basis. Let’s look at five keys to creating habits through your marketing in order to generate more and more qualified leads.

  1. Be Regular–put out content on a regular basis.
  2. Be Different–use different platforms to put out the content, not everyone likes eMail and not everyone knows what RSS can do.
  3. Be Consistent–your company voice should have a consistency throughout the different content and throughout the year.
  4. Be Creative–encourage resourceful design to make emails easier to read, use audio/video to make more personable, etc.
  5. Be Useful–don’t put our content for the sake of the first four points above. Before you send anything out ask, “Will this help my customers?”.

It’s time to introduce habitually good marketing to your audience.


Nov 25 2009

Conversation Versus Communication, Which Will You Have Today?

Kyle Flaherty

Conversation is defined, in many dictionaries, as the “informal interchange of thoughts, information, etc., by spoken words; oral communication between persons; talk; colloquy”.

Communication is defined, in many dictionaries, as the “imparting or exchanging of information or news”.

Let’s agree that the definition of Conversation should change a bit, to at least include “written words” along side those that are spoken.

Now, a question for you.

On Twitter, do you have Conversations or Communications with people?

On Facebook, do you have Conversations or Communications with people?

On eMail, do you have Conversations or Communications with people?

On the phone, do you have Conversations or Communications with people?


Sep 11 2009

Community Management FTW! FREE Webcast, TODAY!

Kyle Flaherty

Reposted with permission from Stagira Inc. and Jason Stoddard:

Community Management FTW! (extending the conversation from the Ubiquity Marketing unSummit)

Join us for a Webinar “flashcast” today at 3:00 pm CST Community Management FTW! Registration

Aaron Strout and Kyle Flaherty

Aaron Strout and Kyle Flaherty

The boys from bean town and recent transplants to the Live Music and Social Media Capital of the World, Kyle Flaherty, Director of Marketing at BreakingPoint Systems, and Aaron Strout, CMO of Powered Inc. do a “re-do” on their panel from last week’s Ubiquity Marketing UnSummit on Community Management. During this 45 minute webinar, they’ll cover the “do’s” and “don’ts” of community building. We’ll also leave some time to harass Aaron and Kyle for the RedSox trailing the Yankees for the division championship, live “chat” questions, and attendee participation.

Title: Community Management FTW!

Date: Friday, September 11, 2009

Time: 3:00 PM – 4:00 PM CDT

Reserve your Webinar seat now at:

Community Management FTW! Registration


Sep 9 2009

Remember To Always Teach

Kyle Flaherty

Teaching is the blood of our culture, without it we cease to learn from those who may be smarter, but almost certainly have a different way of looking at a topic. Too often people, particularly those who deem themselves “gurus” or “experts”, forget that what people need the most is a teacher to show them the ropes. People do NOT need to be ridiculed publicly for sending out a bad PR pitch or not understanding how to Tweet properly. This is all new territory, there are no rules, people are depending on you for guidance. People need you to teach them what you have already learned.

It has become easy in our hyper-connected world to dismiss the notion of teaching people new skills and instead rip people down when they do something that is perceived to be wrong. Perhaps it is part of human nature and we are just seeing it come to the surface more because of new communication tools like Twitter or perhaps it is just laziness. But I like to think that the teachers are out there doing it silently, or at least not beating their chests incessantly. The teachers are willing to simply provide people with good nuggets of information, no kudos needed.

During Labor Day weekend we were visiting with family in St. Louis and it was wonderful how many people asked me, “What the hell is (insert social network here), I just don’t get it?”. Each time it was an opening for me to explain what I thought it was, how it works and potentially how this person would use the platform. It was invigorating to hear people around the dinner table then share ideas on how to use Twitter, Facebook or LinkedIn. At one point I even took out my laptop and showed some of my slides I put together for the Ubiquity Marketing unSummit. The saying is cliche, but if I did teach one person one thing that weekend it was worth the time.

Are you a teacher?